Terms & Conditions

 

Effective Date: June 9, 2025

 

Please read these Terms and Conditions ("Terms," "Terms and Conditions") carefully before using the www.planandpopevents.com website (the "Service") operated by Plan & Pop Events ("us," "we," or "our").

 

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service, and specifically to clients engaging our event planning services.

By accessing or using the Service, or by engaging our event planning services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service or engage our services.

 

1. Services Offered

Plan & Pop Events provides professional event planning and coordination services. This may include, but is not limited to, concept development, venue selection, vendor management, budget planning, timeline creation, logistical coordination, and on-site event execution.

The specific scope of services for any particular event will be detailed in a separate, written Service Agreement or Contract executed between Plan & Pop Events and the Client. These website Terms and Conditions serve as a general framework and foundation for engaging with our website and services, but the specific details of your event will be governed by the individual contract.

 

2. Client Engagement and Agreement

Service Agreement: To engage Plan & Pop Events for event planning services, a detailed, written Service Agreement or Contract will be provided. This agreement will outline the specific services, scope of work, fees, payment schedule, and any other unique terms applicable to your event.

Acceptance: Engagement of our services is formalized upon mutual execution of the Service Agreement and receipt of any required deposit.

Information Accuracy: You represent and warrant that all information you provide to Plan & Pop Events (including personal details, event specifics, and financial information) is accurate, complete, and truthful.

 

3. Payment Terms

Fees: Fees for our event planning services will be clearly outlined in your individual Service Agreement.

Deposits: A non-refundable [e.g., 25%, 50%] deposit of the total estimated fee is typically required to secure our services and begin the planning process.

Payment Schedule: The remaining balance will be due according to a schedule specified in the Service Agreement (e.g., installments, final payment X days before the event).

Payment Methods: We accept credit cards, bank transfers, cash, or electronic transfers such as Zelle.

Late Payments: Payments not received by the due date may incur a late fee as specified in the Service Agreement. Services may be suspended or terminated for unpaid balances.

Third-Party Vendors: Unless explicitly stated in your Service Agreement, our fees do not include costs for third-party vendors (e.g., venue rental, catering, photography, entertainment). Clients are generally responsible for direct payments to these vendors based on their agreements with you, though we may facilitate communication or payment schedules as part of our service.

 

4. Cancellation and Refunds 

Client Cancellation: If you choose to cancel our event planning services, the following terms apply:

Deposit: All deposits are non-refundable.

Cancellation Fees: Outlined in your service agreement

 

Examples:

Cancellation [e.g., 90 days or more] prior to the event date: [e.g., full refund of payments made beyond the non-refundable deposit].

Cancellation [e.g., 60-89 days] prior to the event date: [e.g., X% of total fee due, or X% refund of payments made beyond the deposit].

Cancellation [e.g., less than 60 days] prior to the event date: [e.g., 100% of total fee due, or no refund].

Notice: Cancellations must be submitted in writing to Plan & Pop Events.

Force Majeure: Neither party shall be liable for any failure or delay in performing its obligations under these Terms or a Service Agreement if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, natural disasters, epidemics, pandemics, or government mandates ("Force Majeure Event"). In such an event, we will work with you to reschedule the event or find mutually agreeable solutions, subject to vendor availability and terms. Refund policies related to Force Majeure will be outlined in the specific Service Agreement.

Plan & Pop Events Cancellation: In the highly unlikely event that Plan & Pop Events must cancel services due to unforeseen circumstances or inability to perform, all client payments (including the deposit) for unrendered services will be promptly refunded, or alternative mutually agreeable arrangements will be made.

 

5. Changes and Revisions

Client Initiated Changes: Any changes to the event scope, date, time, or location requested by the client after the Service Agreement is executed must be submitted in writing. Plan & Pop Events will assess the impact of such changes on feasibility, cost, and timeline. Additional fees may apply.

Plan & Pop Events Initiated Changes: While we strive to adhere to the agreed-upon plan, unforeseen circumstances may necessitate minor adjustments. We will communicate any necessary changes to you promptly.

 

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Plan & Pop Events and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Plan & Pop Events.

Any concepts, designs, plans, or other materials created by Plan & Pop Events specifically for your event shall remain the intellectual property of Plan & Pop Events until full payment for services rendered has been received. Upon full payment, the client is granted a non-exclusive license to use these materials for the sole purpose of their event.

 

7. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Plan & Pop Events.

Plan & Pop Events has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Plan & Pop Events shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

 

8. Indemnification

You agree to defend, indemnify, and hold harmless Plan & Pop Events and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use of and access to the Service, b) your breach of these Terms, or c) any act or omission related to your event that causes damage or harm to third parties, unless directly caused by our gross negligence or willful misconduct.

 

9. Limitation of Liability

In no event shall Plan & Pop Events, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Our total liability for any claim arising out of or relating to these Terms or the services provided shall not exceed the total fees paid by you to Plan & Pop Events for the specific services giving rise to the liability.

 

10. Disclaimer of Warranties

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Plan & Pop Events does not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

While we strive to provide excellent event planning, Plan & Pop Events does not warrant specific outcomes for events, as such outcomes depend on numerous factors beyond our control (e.g., weather, guest behavior, third-party vendor performance).

 

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

 

12. Dispute Resolution

Any dispute arising out of or related to these Terms or our services shall first be attempted to be resolved informally through good-faith negotiations between the parties. If a dispute cannot be resolved informally, the parties agree to engage in mediation in Virginia with a mutually agreed-upon mediator. If mediation is unsuccessful, the parties agree that any legal action shall be brought exclusively in the state or federal courts located in Virginia.

 

13. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

 

14. Contact Us

If you have any questions about these Terms, please contact us:

Plan & Pop Events

Email: [email protected]

Phone: (804) 465-2324

Mailing Address: 701 E Franklin St., Richmond, VA 23219