Privacy Policy for Plan & Pop Events

 

Effective Date:June 9, 2025

 

This Privacy Policy describes how Plan & Pop Events ("we," "us," or "our") collects, uses, stores, shares, and protects the personal information we gather from visitors to our website (www.planandpopevents.com), clients who engage our event planning services, and other individuals with whom we interact.

We are committed to protecting your privacy and handling your personal information responsibly, in compliance with applicable laws, including the Virginia Consumer Data Protection Act (VCDPA), where applicable.

 

1. Who We Are

Plan & Pop Events

Our Office Address: 701 E Franklin St., Richmond, VA 23219

Email: [email protected]

Phone: (804) 465-2324

Website: www.planandpopevents.com

 

2. What Personal Information We Collect

We collect various types of personal information, depending on how you interact with us.

A. Information You Provide Directly to Us: This includes information you give us when you:

Inquire about or book our event planning services.

Fill out forms on our website (e.g., contact forms, quote requests).

Communicate with us via email, phone, or in person.

Sign up for our newsletter or marketing communications.

Participate in surveys or provide feedback.

Categories of Personal Information Collected:

Contact Information: Name, email address, phone number, mailing address.

Event Details: Event type, date, location, guest count, preferences, budget, specific requirements for your event (e.g., dietary restrictions for catering if you are coordinating food, themes, vendor preferences).

Payment Information: Billing address, and potentially partial payment details (if processed directly by us, though typically handled by secure third-party payment processors – see Section 4 for Third-Party Processors).

Communication Content: Records of your correspondence with us.

Login Credentials: If you create an account on our website (e.g., for client portal access).

B. Information Collected Automatically (Website Usage Data): When you visit our website, we may automatically collect certain information about your device and Browse activity. This helps us understand how our website is used and how we can improve it.

Categories of Information Collected Automatically:

IP Address: Your internet protocol address.

Device Information: Type of device, operating system, browser type.

Usage Data: Pages visited, time spent on pages, referral sources, search queries, clicks, and other interactions with our website.

Geolocation Data: General location derived from your IP address (e.g., city, state).

Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see our separate [Link to Cookie Policy]Cookie Policy[/Link to Cookie Policy] for more details).

C. Information from Third Parties (Limited): We may receive limited information from third parties in connection with our services, such as:

Information from vendors or venues related to your event (e.g., confirmation of your booking with them).

Publicly available information from social media platforms if you interact with us there.

 

3. How We Use Your Personal Information

We use your personal information for the following purposes, based on the nature of our relationship with you:

To Provide Event Planning Services: To plan, coordinate, and execute your events, manage vendors, communicate with you, and fulfill our contractual obligations.

To Respond to Inquiries: To answer your questions, provide quotes, and communicate about our services.

For Communication and Marketing: To send you updates, newsletters, promotional offers, or other information we think may be of interest to you, based on your consent or legitimate interests. You can opt-out at any time.

For Internal Operations: To operate, maintain, and improve our website, services, and business processes; to perform data analysis, audits, and research; to manage our client relationships.

For Security and Fraud Prevention: To protect our website, services, and clients from fraud, unauthorized access, and other security threats.

For Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests (e.g., tax, accounting, or audit obligations).

To Enforce Our Terms: To enforce our Terms & Conditions and other agreements.

 

4. How We Share Your Personal Information

We may share your personal information with the following categories of recipients, only as necessary and for the purposes outlined in this policy:

With Your Consent: We may share your information if you give us explicit consent to do so.

Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., website hosting, analytics, marketing, payment processing, client management software). These providers are contractually obligated to protect your data and only use it for the purposes we specify.

Examples: Google Analytics (for website analytics), payment processors like Stripe or PayPal (for secure payment handling), CRM systems (for client management), email marketing platforms.

Event-Related Third Parties (with your knowledge/agreement): For event planning purposes, we will share necessary information with vendors (e.g., caterers, venues, florists, photographers, entertainment) to facilitate your event. This sharing will be limited to what's necessary for their role in your event.

Legal and Regulatory Authorities: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our clients or others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

Affiliates: We may share information with our current or future affiliated companies for operational purposes.

We do not sell your personal information to third parties.

 

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The exact retention period depends on the type of data and our legal obligations. For example, client contract details and financial records are typically kept for longer periods than website analytics data.

 

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

[Example: SSL/TLS encryption for data in transit on our website.]

[Example: Secure servers and data storage facilities.]

[Example: Access controls and employee training on data protection.]

[Example: Regular security assessments and updates.]

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

7. Your Privacy Rights (Virginia Consumers - VCDPA)

If you are a Virginia resident, the Virginia Consumer Data Protection Act (VCDPA) grants you certain rights regarding your personal data. These rights may include:

The Right to Confirm and Access: To confirm whether we are processing your personal data and to access such data.

The Right to Correct: To correct inaccuracies in your personal data.

The Right to Delete: To request the deletion of personal data provided by or obtained about you.

The Right to Data Portability: To obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.

The Right to Opt-Out: To opt-out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

The Right to Appeal: To appeal our decision if we decline to take action regarding your request.

How to Exercise Your Rights: To exercise any of these rights, please submit a request to us using the contact details provided in Section 1 ("Who We Are") of this policy. We may require you to provide additional information reasonably necessary to verify your identity and the authenticity of your request. We will respond to your request within 45 days, with a possible 45-day extension for complex requests.

 

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our records.

 

9. Third-Party Websites

Our website may contain links to third-party websites (e.g., venues, vendors, social media). This Privacy Policy does not apply to the practices of those third parties. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices or content of these external sites.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Plan & Pop Events

Email: [email protected]

Phone: (804) 465-2324

Mailing Address: 701 E Franklin St., Richmond, VA 23219